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Support and Resources

What level of support does PEERNET provide?

We pride ourselves on providing the best support and the fastest response time in the industry, generally responding on average within 2 hours. PEERNET technical personnel are available to answer your questions from 09h00 to 17h00, Monday through Friday, Eastern Standard Time (excluding statutory holidays).

For Support Questions or Technical Assistance:

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Submit a support
form
online.
Call our support line
at 1-800-883-7980
Tweet us!

And we’re always happy to help!



Also see our Product FAQs for a potential answer to your question.


If you need to obtain the software download for a product you have purchased, please sign into your online account, select “My Accounts” and “View the products I have registered or purchased”. A link to download the software will be located with your applicable serial number. For steps on how to access your online account visit the Sales FAQ

Support

Product Quick Start Fact Sheet User Guides How To FAQ Contact Support
Document Conversion Service PDF Guide PDF PDF | Online (N/A) FAQ Contact Support
TIFF Image Printer PDF Guide PDF PDF | Online How To FAQ Contact Support
Raster Image Printer PDF Guide PDF PDF | Online How To FAQ Contact Support
PDF Image Printer PDF Guide PDF PDF | Online How To FAQ Contact Support
PDF Creator Plus PDF Guide PDF PDF | Online How To FAQ Contact Support
Convert to PDF PDF Guide PDF PDF | Online  (N/A) FAQ Contact Support
File Conversion Center PDF Guide PDF PDF | (N/A) How To FAQ Contact Support
PEERNET Reports (N/A) (N/A) PDF | Online How To (N/A) Contact Support