Customer Support

What level of support does PEERNET provide?

We pride ourselves on providing the best support and the fastest response time in the industry, generally responding on average within 2 hours. PEERNET technical personnel are available to answer your questions from 09h00 to 17h00, Monday through Friday, Eastern Standard Time (excluding statutory holidays).

For Support Questions or Technical Assistance:

 Submit a support
Call our support line
at 1-800-883-7980
Tweet us!


And we’re always happy to help! 

Also see our Product FAQs for a potential answer to your question.

If you need to obtain the software download for a product you have purchased, please sign into your online account, select “My Accounts” and “View the products I have registered or purchased”. A link to download the software will be located with your applicable serial number. For steps on how to access your online account visit the Sales FAQ