In most cases, you will not have to activate your product manually. This only happens when Raster Image Printer is installed on a computer that has no access to the internet, or the computer is configured such that the user cannot access the internet. This can also happen if a firewall program or anti-virus software blocks our attempt to connect with our license server.
If you do have to activate manually, you will need to follow the steps below. Please note that these files (PNProdID files) are only authorized during business hours, which are 09h00 to 17h00, Monday through Friday, Eastern Standard Time (excluding statutory holidays).
1.Use the License Wizard to create the encrypted file, PNProdID.txt.
2.Email the file to [email protected] for manual activation. For computers with no email capability, you can save the file to a shared network drive, or use an external storage device such as a USB flash drive (also known as thumb drives), or a MicroSD storage card to copy the file to a computer with email capabilities.
3.A file named PNProdAU.txt will be emailed back to you. Copy this file back to the computer where Raster Image Printer is installed and restart the License Wizard to complete the license activation.
Exporting the PNProdID.txt file
To create the file click Create PNProdID.txt.
A save dialog box will appear prompting you to choose where to save the PNProdID.txt product identification file. This dialog may look slightly different depending on which version of Windows you are running. Save this file in an easy to remember location, like your Desktop or your Documents folder.
You need to email this file to [email protected]. For computers with no email capability, you can save the file to a shared network drive, or use an external storage device such as a USB flash drive or a MicroSD storage card to copy the file to another computer.
Importing the PNProdAU.txt file
When you have received the product authentication file PNProdAU.txt from PEERNET, you will need save the file in an easy to remember location, like your Desktop or your Documents folder. If you need to move the authentication file back to the computer where Raster Image Printer is installed, do so now.
On the computer where Raster Image Printer is installed, restart the License Wizard by following the steps outlined in Launching the License Wizard. The License Wizard will automatically start at the import screen.
Click Import PNProdAU.txt. If you did not receive a PNProdAu.text file, you can restart the manual licensing process. You also have the option to retry online activation if you now have an internet connection or have resolved an issue with your firewall settings.
A browse dialog box will appear. This dialog may look slightly different depending on which version of Windows you are running. Locate where you saved the PNProdAU.txt file you received from PEERNET and click the Open button to import the file.
The authentication file is verified and you are automatically moved to the Activation Status Results screen.
