The only solution I needed to keep my ID Card printers from becoming a boat anchor. Thanks PEERNET.
January 2006
What level of support does PEERNET provide for the PEERNET.DRV CP410 Card Printer driver?
We pride ourselves on providing the best support and the fastest response time in the industry, generally responding on average
within 2 hours. Please submit the support request form or email your issues to
support@peernet.com or call us at 1-800-883-7980 or 613-224-6894 to speak
to a support representative directly.
Free unlimited support is provided for the 30-day evaluation period and for 60 days from date of purchase. To extend support please visit
the Tab marked On-Going Support.
PEERNET technical personnel are available to answer your questions from 09h00 to 17h00, Monday through Friday, Eastern
Standard Time (excluding statutory holidays).
Please Always Include Your Serial Number
If you are a Licensed User, please include your license in any support request. Having your serial number handy often facilitates
the support process.
Click How
do I find my Product Serial Number?, for instructions on locating your serial number.
Do you have the latest update?
Download the latest update from the links below.
http://www.peernet.com/download/PNCP410.php
PEERNET.DRV CP410 Card Printer 6.0.001 - March, 2006
The installation of an update will not affect your existing license.
If you are currently operating on a version less than 6.0 please click on the TAB Upgrades to learn how to upgrade
today at a reduced price.
Would you like the comfort of full support all the time? Do you want to have access to all upgrades as they are released?
Visit the TAB On-Going Support for full details.
What platforms does the PEERNET.DRV CP410 Card Printer driver support?
Supported Platforms
Microsoft® Operating Systems
Citrix® MetaFrame® on Windows
How can I Upgrade to PEERNET.DRV CP410 Card Printer 6.0?
The following upgrade discounts are available to registered users of PEERNET.DRV CP410. This discount is
applied to the upgrade of existing licenses only.
| Upgrade From |
Discount |
| PEERNET.DRV CP410 Card Printer 5.0 |
30% |
To request an upgrade for your existing PEERNET.DRV CP410 product to version 6.0 please email your
request to peernet@peernet.com. Include the following information from your original
order:
- purchaser's name and email address
- order date and number
- serial number of product
PEERNET will email you an applicable discount coupon for the upgrade within 24 hours (excluding weekends and statutory holidays).
You can then go to the PEERNET Store, make your purchase of the new
version and enter the discount coupon which will then reduce the price accordingly. Upon completion of your purchase you will be emailed
a download link plus a serial number for PEERNET.DRV CP410 6.0.
How can I have access to all upgrades and extend my 60 day Free Support?
On-Going Support provides you the peace of mind that your product is always up to date and support is always
available for the term of the contract. It can be purchased at time of purchase or up to 60 days after the date of
purchase.
PEERNET offers a 1-year On-Going Support contract that includes
- unlimited product support
- latest patch releases
- automatic upgrades to new releases
during the term of the contract.
For a new product order On-Going Support can be bought as part of your product purchase. It is offered to
you when purchasing online and/or if you are completing an order form.
For an existing product to purchase or renew On-Going Support for a product you have already
purchased please email your request to peernet@peernet.com
and include the following information from your original purchase:
PEERNET will email you a Buy & Download link for the On-Going Support within 24 hours (excluding weekends
and statutory holidays).
The cost of a 1-year On-Going Support contract is 40% of the original product cost for User Licenses and Site Licenses.
It is reduced to 30% of the original cost for Enterprise Licenses.
Email
1-800-883-7980
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